TULSA, Okla., May 21, 2013 — Stonebridge, the award-winning business and technology services firm, today announced the company had another solid financial performance during the first quarter of 2013, resulting in quarter-over-quarter revenue growth of 5 percent.
“Stonebridge’s positive Q1 performance was primarily driven by an increase in our Texas operations,” said Matthew Childress, Stonebridge Senior Vice President. “While Q1 is traditionally a slower quarter as customers ramp up spending, Stonebridge was able to execute at a higher than expected level, with positive trends expected to continue into Q2.”
Notable Stonebridge accomplishments for Q1 included:
- Launched Remedyforce Professional Services, a new service line to help small and medium-sized businesses install BMC Remedyforce Service Desk, the cloud-based IT help desk application designed for the mid-market. Stonebridge is one of a handful of systems integrators certified by BMC Software to install the Remedyforce application.
- Successfully renewed its 2013 Microsoft Partner Network Competencies. With the renewal of its multiple Gold and Silver Competencies, Stonebridge retains the distinction of being in the top 1 percent of Microsoft partners worldwide that have reached this proficiency level in Microsoft solution development. The company also holds the distinction as the only Oklahoma-based Microsoft Managed Gold Partner.
- Joined the Windows Azure Circle Partner program, an elite group of specialized Microsoft partners that provide deployment planning services for organizations interested in moving to the cloud utilizing Windows Azure.
Stonebridge also made major personnel announcements during the quarter, including:
- Samir Kumar was promoted to Stonebridge Vice President. In his new role, Kumar has direct management of the company’s Property & Casualty (P&C) Industry business unit and sales responsibility for Stonebridge’s Business Service Management (BSM) business unit. Kumar, who joined Stonebridge in 2009, had served as Director of the BSM Practice.
- Adam Hutchinson joined Stonebridge as Vice President of the Oil & Gas Solutions industry practice. Hutchinson is charged with growing revenue within the company’s existing Oil & Gas accounts; developing business relationships with net-new Oil & Gas customers; and evaluating investments to Stonebridge’s overall Oil & Gas industry strategy, including partnerships, defined point solutions and service offerings.
- Stephen Taylor was promoted to Practice Director of Stonebridge’s BSM business unit. In his new position, Taylor will have direct oversight over daily operations and client delivery for BSM, which has been Stonebridge’s fastest-growing line of business for the past two years. Taylor joined Stonebridge in September 2011 as the BSM unit’s Chief Solution Architect.
Specifically in Q1, Stonebridge won competitive consulting contracts with new clients and extended long-term engagements with existing accounts. Key contract wins and projects for the quarter included:
- An independent exploration and production oil and gas company based in Houston engaged Stonebridge to help it design and deliver a SharePoint-based records management solution. The client’s objective is to improve management of key business documents by providing systematic control over how records are created and received within the context of organizational processes and business lines. The project will focus initially on the area of IT contracts and will broaden to include major lines of business. Stonebridge will provide business analysis and evaluations to document workflow and develop a records management solution integrating SharePoint features—including Term Store, Managed Metadata Service, Content Organizer and Records Center—with the Knowledge Lake scanning system.
- A global energy company engaged Stonebridge, in collaboration with BMC Software, to implement a self-service platform for requesting IT services. This project allowed business users to automate the request and approval of IT services for hardware, software, password management and network account provisioning. Stonebridge developed the self-service interface and integrated the application with the existing identity management system. Stonebridge was selected for this project because of its extensive experience in systems integration and self-service technologies.
- A Dallas-based national non-profit organization selected Stonebridge to solve performance and capacity issues within the Oracle database environment supporting the client’s website, which is its primary channel for donations and communications outreach. Stonebridge reviewed the existing Oracle environment, provided recommendations on future state hardware environment to support current and anticipated capacity needs, and resolved the root causes of the performance issues. With Stonebridge’s assistance in optimizing its Oracle environment, the organization realized improved website performance and stability and sufficient Oracle capacity without purchasing and implementing additional new hardware.
- One of the world’s largest independent exploration and production companies signed a one-year contract with Stonebridge for BSM SmartSource managed services in support of the client’s BMC Remedy ITSM production environment. In the agreement, Stonebridge will provide support and development services to augment the client’s internal IT team on new Remedy-centered initiatives. BSM SmartSource, which covers all BMC ITSM and ITBM products, including Remedy, Remedyforce, Footprints and ITBM, is a managed services program that provides experienced technical support at a fixed monthly fee.
- A Houston-based natural gas company selected Stonebridge to conduct a comprehensive assessment of its Oracle database environment. The client’s business objective was to ensure that its Oracle environment could provide the ongoing stability and support for the company’s expected future growth. To support this objective, Stonebridge will assess the Oracle environment to develop a documented baseline assessment report of the client’s current Oracle database environment; create a prioritized list of recommendations for improving the “as is” environment; and identify “high business risk” items with the potential of disastrously disrupting the environment. The client selected Stonebridge based on its deep Oracle database expertise.
- A Houston-based drilling services provider engaged Stonebridge to provide a variety of IT and business support services. In particular, Stonebridge provided advanced administration and support services for the client’s SharePoint environment. The SharePoint support services include architecture improvements, general site administration and custom .NET application development such as workflow integration and web part development. Stonebridge also performed additional non-SharePoint-related .NET development for the client’s core business systems. Lastly, Stonebridge provided user and application support for the client’s OpenHR and CONTPAQ systems. The company, a longtime Stonebridge client, selected Stonebridge based on the companies’ close business relationship and Stonebridge’s track record of project delivery success.
- Stonebridge completed a Phase Zero™ assessment for a large Houston-based property management company to gather and evaluate requirements for enhancements to its custom utility billing application. As part of the project, Stonebridge documented the client’s existing business processes and system architecture and defined actionable steps and dependencies for redeployment of its custom billing application. The proposed solution provides a holistic solution to improve user productivity, increase data integrity and optimize utility billing cost recovery.
- A leading manufacturer of IT security software selected Stonebridge to provide technology optimization support, advisory services and continuous process improvement support for its BMC Remedy ITSM and ITBM environments. Under the BSM SmartSource managed services agreement, Stonebridge will provide ITSM and ITBM support and development services to augment the client’s internal IT team on new service management initiatives. The client, a longtime Stonebridge client, cited Stonebridge consultants’ extensive knowledge of ITSM and ITBM subject matter domains and the high value of their contributions to the client’s service management efforts.
- A midstream natural gas services provider based in Oklahoma City selected Stonebridge to design a custom enterprise content management (ECM) solution built on the SharePoint platform. The client’s objective is to use SharePoint for its intranet, extranet and customer portal. Stonebridge developed a “future state” design to store all content. The design also accommodates the client’s stated goals for custom functionality based on business needs, ease of access and consistent user experience. The client cited Stonebridge’s vast experience working with midstream oil and gas companies and its deep project experience in SharePoint customization as the basis for its selection.
- A Calgary-based oil and gas company selected Stonebridge to design and implement an electronic well file management solution built on the SharePoint 2013 platform. The solution, designed to provide a searchable repository for millions of well documents, will include a secure well portal with individual sites for each well. Each well site will contain a well file folder taxonomy, well header information, production report and Microsoft Lync integrated communications functionality. Stonebridge, which won this contract in a competitive bid, was selected for its extensive project experience in the oil and gas industry, its proven Well360° Solution Framework and a list of high-profile oil and gas reference accounts.
- A life insurance and annuities company engaged Stonebridge, in collaboration with BMC Software, to automate the maintenance of configuration management data. This project integrated an automated discovery solution with the service management platform. Stonebridge led the project team in leveraging the common foundational data between both applications and helped simplify the data normalization and reconciliation processes. Stonebridge was selected for this project because of its deep technical experience in implementing large scale service management solutions in complex data integration scenarios.
- A Tulsa-based regional financial institution awarded Stonebridge a contract to deliver a new corporate intranet site on the SharePoint 2010 platform. Under the contract, Stonebridge will upgrade designated existing custom features and applications present in the current 2007 SharePoint intranet and deploy them into the 2010 SharePoint environment. Additionally, Stonebridge will design, develop and implement custom look and feel branding across the new SharePoint 2010 intranet platform, including custom site templates and global navigation menus. The client selected Stonebridge in a competitive bidding process because of its demonstrated specialization in SharePoint customization, branding and user experience.
- A Houston-based Fortune 500 power company renewed its agreement for Stonebridge SmartSource for Database Support and Administration, a managed services offering that includes onsite database management and monitoring, periodic database optimization and review, and database upgrades and patches. Stonebridge has provided onsite DBA support of the company’s Oracle and SQL Server database environments since 2006. The client opted to renew the relationship because of Stonebridge’s DBA expertise, proven business value and exemplary customer-centric support.
- A leading non-profit business management, benchmarking, and research organization selected Stonebridge to perform a Phase Zero™ Assessment of its business intelligence and enterprise reporting environment. As part of the project, Stonebridge first captured and document the client’s business requirements and its “as is” processes and workflows related to data-driven decision support. Stonebridge then architected and documented the “to be” state for the client’s decision-support model and designed an architecture to support the enhanced model and associated processes. Stonebridge’s final assessment report provided the client with a business-justified go-forward roadmap and multi-phase implementation plan that specifically addressed business requirements and minimized development and deployment risks.
- A leading paint manufacturer engaged Stonebridge, in collaboration with BMC Software, to improve its incident management process. This project focused on alignment of all the procedures of incident management—from detection, classification and diagnosis, to resolution and closure. Stonebridge led the team in optimizing and integrating the incident process with the rest of the process framework. Stonebridge was selected for this project because of its position as a thought leader in IT process transformation.
About Stonebridge
Stonebridge is a business and technology services company focused on helping organizations harness the power of their people, processes and technology. Our clients look to us as a strategic partner with a shared commitment to achieving their business objectives and maximizing their business performance. Founded in 1995 on a commitment to establishing high-value strategic alliances with our clients, Stonebridge has provided business solutions to organizations in all major industries, representing private, public, government, and non-profit entities. More information is available at www.sbconsulting.com.