TULSA, Okla., April 25, 2013 – Stonebridge, a leading technology services company, today announced a new Microsoft SharePoint managed services program that provides what the company calls the first true “on demand/fractionalized resource” offering in the SharePoint support market.
The program, called SharePoint SmartSource, is designed first and foremost to help organizations maximize the functionality, performance and security of Microsoft SharePoint, arguably one of the most widely deployed enterprise platform in business today. What distinguishes SharePoint SmartSource for other SharePoint managed services offerings is that it has no minimum support restrictions. In other words, SharePoint SmartSource clients only pay for the SharePoint support they need for the time they need it.
“We designed SharePoint SmartSource to address the main customer criticism of typical SharePoint managed services programs: having to pay for a full day’s coverage when all they need is a fraction of that time,” said Greg Peters, Stonebridge Oklahoma’s Director of Delivery.
“We created SharePoint SmartSource to not only enable organizations to maximize their SharePoint investments by more fully taking advantage of all the productivity-enhancing functions the platform can enable. We also wanted to shake up the SharePoint managed services market by changing customer expectations of the cost model—to enable our clients get the level of SharePoint support they need and not require them to pay for services they do not need and will not use,” Peters said.
SharePoint SmartSource offers the full spectrum of SharePoint support services, in fractionalized time units determined by client need and backed by a defined service level agreement (SLA). Standard areas of support include:
- Enterprise Content Management, including Document/Records Management, Workflow and Collaboration, Intranet/Extranet Portals
- SharePoint Architecture, Governance, Security, Usage
- Business Intelligence, including KPI, Dashboard, Scorecard Development
- SharePoint Administration, Maintenance, Monitoring
- SharePoint Customization/Solution Development
- User Interface Standards
- Break/Fix Support
- Periodic SharePoint Health Checks
According to Peters, the key to SharePoint SmartSource is that it is truly an “on demand” managed service offering, with no hidden costs or mandatory hourly minimums. “With SharePoint SmartSource, you do not have to pay a contractor for a full day of support when all you really need is a fraction of that time. The SmartSource approach gives clients the power to set their usage levels based on actual support need versus the standard ‘all or nothing’ retainer approach.”
For more information about SharePoint SmartSource, contact Stonebridge at SPSmartSource@sbconsulting.com.
About Stonebridge
Stonebridge is a technology services firm focused on helping organizations harness the power of their people, processes and technology. Our clients look to us as a strategic partner with a shared commitment to achieving their business objectives and maximizing their business performance. Founded in 1995 on a commitment to establishing high-value strategic alliances with our clients, Stonebridge has provided business solutions to organizations in all major industries, representing private, public, government, and non-profit entities. For additional information about Stonebridge, visit our website at www.sbconsulting.com.